Delivery
Extended returns & exchanges: Any order placed in December can be returned up to 21st January.
Please note: Our shipping service will be closed from 22nd December - 4th January. All orders placed between this period will be processed and shipped after these dates.
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At Katherine Hooker, each piece is hand made in our London workshop by a small team of highly skilled tailors. Although we do have many items in stock at our London shop, the majority of pieces are made to order.
If you require your order earlier than the express shipping option please call our London boutique at 0207 352 5091, and we will do our very best to accommodate you.
| COUNTRY | COLLECT AT UK SHOP | STANDARD SHIPPING | EXPRESS SHIPPING |
| United Kingdom | Free - Collect at Shop (7-14 working days) |
£5.99 (7-14 working days) |
£20 (6-7 working days) |
| United States of America |
Free - Collect at Shop (7-14 working days) |
£15 |
£60 (6-7 working days) |
| EU Countries |
Free - Collect at Shop (7-14 working days) |
£12 (7-14 working days) |
£40 (6-7 working days) |
| Australia |
Free - Collect at Shop (7-14 working days) |
£15 (7-14 working days) |
£60 (6-7 working days) |
| Canada |
Free - Collect at Shop (7-14 working days) |
£40 (7-14 working days) |
£80 (6-7 working days) |
| China |
Free - Collect at Shop (7-14 working days) |
£15 (7-14 working days) |
£60 (6-7 working days) |
| Hong Kong |
Free - Collect at Shop (7-14 working days) |
£40 (7-14 working days) |
£75 (6-7 working days) |
| Japan |
Free - Collect at Shop (7-14 working days) |
£15 |
£60 |
| New Zealand |
Free - Collect at Shop (7-14 working days) |
£20 |
£65 (6-7 working days) |
| North Korea |
Free - Collect at Shop (7-14 working days) |
£30 |
£75 |
| The Philippines |
Free - Collect at Shop (7-14 working days) |
£15 |
£60 (6-7 working days) |
| Russia |
Free - Collect at Shop (7-14 working days) |
£15 |
£60 (6-7 working days) |
| Taiwan |
Free - Collect at Shop (7-14 working days) |
£15 |
£60 (6-7 working days) |
| Vietnam |
Free - Collect at Shop (7-14 working days) |
£15 (7-14 working days) |
£60 (6-7 working days) |
Delivery FAQ
Can we deliver to PO BOX addresses?
Unfortunately, we are not able to deliver to a PO BOX address, so please submit an alternative address when ordering.
The country I would like my order to be delivered to is not listed.
Currently these are the countries that we are able to ship to. If you are able to call our London boutique 0207 352 5091 we can try our very best to accommodate you.
For international deliveries are taxes and duties paid for?
Yes. We would like to offer a smooth delivery process, therefore we take care of all duties and taxes charges.
I need my order faster than the express option.
We make the majority of our items made to order. However we can always prioritise an order if necessary. Please get in touch and we can do our very best to meet your deadline.